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Terms & Conditions for India Accounts

These Terms & Conditions set the rules for your b612 account in India, including when you can access it, how payments are handled, and when we may pause…

India useLocal lawAccount accessPolicy changes

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What Applies Where You Access Us

b612 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply when you open or use a b612 account from India, and they sit alongside local law on access, account closure, payment handling, and record keeping. Where local law limits a service in your state, that rule comes first. We may ask for identity

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checks before certain account changes, before a withdrawal, or when a payment name does not match the account record. UPI, Paytm, and PhonePe appear here as common payment routes, but every transfer still depends on your bank or wallet provider and on the checks attached to
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your account. By continuing, you accept the version shown on this page at the time you last agree to it. If a clause changes, the newer text replaces the older one from its posted date.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Where to Ask About a Clause

When a clause is unclear, send us the exact section number, the page date, and your account email.

Email Send the clause number, your account email, and the state where you are accessing the site. We use those details to check whether the term applies to you and to answer the exact point you raised.

In-account message Use the in-account message box when you want the request tied to your profile. That lets us link the term question to your record, check prior contact, and keep one thread for follow-up.

Help form Use the form when you need a copy of the current wording, a change request, or a closure query. Add the page date and a short explanation so we can route it without delay.

HOW WE HANDLE

Data, Cookies, Access, and Retention

We keep the current version of this page live and hold older versions for record keeping, legal duties, and dispute handling.

Data handling

We keep policy messages, account details, and dispute records only as long as needed for the account, legal duties, and fraud checks. If you ask what we hold, we can tell you the category and the reason.

Cookie use

Cookies help the site remember your sign-in state, keep the page in the right language, and spot unusual access. Clearing them in your browser may sign you out, but it does not change the terms you accepted.

Account security

If we see a sign-in from a new device or a name mismatch on a payment, we may ask for extra checks before we act. That protects the account and keeps the record aligned with your details.

Retention

We keep the current version and past versions for records, but only the latest accepted text governs new use. When retention periods end, the older file is removed or archived according to legal duty.

Change requests

If you need a correction to account details or want to close the account, send the request through support. We will process it where law allows and tell you if another step is needed.

Contact path

For term questions, use the same email or form listed here so the thread stays tied to your case. Include the clause number and date, and we will answer against that version.

Questions About These Terms

The questions below focus on access, version changes, stored records, and the contact routes you can use when a clause needs a closer look. Each answer stays tied to this page, so you can check what applies before you accept the terms or send a request. If local law changes the result, that legal rule comes first.

The version shown on this page applies once you accept it. If we post a newer version, that text governs later use from the date shown, unless local law requires something different.

Access depends on local law and is available only where that law permits it. If a state or region has a restriction, that rule takes priority over the page text.

If a change affects access, account duties, or payment handling, we may ask you to accept the new wording again. Minor wording changes can appear without a separate prompt when they do not alter your rights or duties.

We may ask for checks to confirm account ownership, prevent misuse, and handle requests linked to your profile. That helps us apply the right term to the right account and avoid wrong changes.

Cookies help keep you signed in, remember settings, and spot unusual access. We store policy messages and account records only for the time needed for the account, legal duties, and dispute handling.

Yes. Send the request through the contact route on this page and include the clause number or account detail you want changed. We will handle it where law allows and confirm what we can action.

Use email, the in-account message box, or the form listed here. Add the page date and the clause number so we can answer against the exact wording you are asking about.

Terms & Conditions for India Accounts

Where to Ask About a Clause

Data, Cookies, Access, and Retention

Data handling

Cookie use

Account security

Retention

Change requests

Contact path

Questions About These Terms

01 Which version of the terms applies to me?

02 Can I access the account from any place in India?

03 What if the terms change after I join?

04 Why do you ask for identity checks?

05 How do you use cookies and stored data?

06 Can I ask for corrections or closure?

07 How do I contact you about a clause?

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